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[1] WHAT IS AN INSURANCE BUREAU SCORE?
An Insurance Bureau Score is a snapshot of a consumer's insurance
risk picture at a particular point in time based on credit report
information. Insurers use Insurance Bureau Scores along with motor
vehicle records, loss reports or application information to evaluate
new and renewal auto and homeowner insurance policies. It helps
them decide, 'if we accept this applicant or renew this policy,
will we likely be exposed to more losses than our collected premiums
will allow us to handle?"
Insurance Bureau Scores are based solely on information in consumer
credit reports. The scores are dynamic, changing as new information
is added to a consumer's credit report. Insurers will typically
ask for a current score when they receive a new application for
insurance so they have the most recent information available.
[2] WHERE DO INSURANCE BUREAU SCORES COME
FROM?
Insurance Bureau Scores are based on information from consumer
credit reports that insurers get from the three major credit bureaus:
Equifax, Experian (formerly known as TRW) and Trans Union. Information
used in scoring includes:
Outstanding debt New applications for credit
Length of credit history Types of credit in use
Late payments, collections
bankruptcies
[3] WHAT'S NOT INCLUDED IN AN INSURANCE
BUREAU SCORE?
U.S. law is very specific about what should not go into an Insurance
Bureau Score. The following information is prohibited and not used:
Ethnic group Nationality
Religion Age
Gender Income
Marital status Address
[4] WHY DO INSURANCE COMPANIES USE INSURANCE
BUREAU SCORES?
Insurance companies use scores to help them issue new and renewal
insurance policies. Insurance Bureau Scores provide an objective,
accurate and consistent tool that insurers use with other applicant
information to better anticipate claims, while streamlining the
decision process so they can issue policies more efficiently. By
better anticipating claims, insurers can better control risk, enabling
them to offer insurance coverage to more consumers at a fairer cost.
[5] HOW DO YOU KNOW IT WORKS?
Independent tests by insurance companies and a major consulting
firm compared Insurance Bureau Scores against the claims history
of policyholders. The tests demonstrated that the scores do predict
the likelihood of claims.
[6] HOW CAN I FIND OUT MY SCORE?
While you can get copies of your credit reports from credit bureaus,
only insurance companies can get Insurance Bureau Scores. However,
your insurance company or its agent can tell you the main reasons
behind your score.
Keep in mind that your score is one of many pieces of information
an underwriter uses to review a policy. Factors like motor vehicle
reports and application information also impact an insurer's decision.
Also, remember that the score changes as new information is added
to your credit report.
[7] HOW CAN I IMPROVE MY SCORE?
An Insurance Bureau Score is a snapshot of your insurance risk
picture based on information in your credit report that reflects
your credit payment patterns over time, with more emphasis on recent
information. To improve a score, you should:
Pay bills on time. Delinquent payments and collections can have
a major negative impact on a score.
Keep balances low on unsecured revolving debt like credit cards.
High outstanding debt can affect a score.
Apply for and open new credit accounts only as needed. You can increase
your score over time by using credit responsibly. It's also a good
idea to periodically obtain a copy of your credit reports from the
three major credit bureaus to check for any inaccuracies.
[8] WHAT IF I AM TURNED DOWN FOR INSURANCE?
If consumer credit information played a role in an insurers decision
to decline your insurance policy, the federal Fair Credit Reporting
Act (FCRA) requires that the insurer tell you, and give you the
name of the credit bureau that provided the information. In these
situations, you are entitled by law to receive a free copy of your
credit report to review, in order to help you understand how to
better manage your credit or to challenge any errors that might
appear on your report.
[9] WHAT IF THE INFORMATION IN MY CREDIT
REPORT IS WRONG?
If you find errors in your credit report, you should report the
errors to the credit bureau. By law, the credit bureau must investigate
and respond to your request within 30 days. If you are in the process
of applying for an insurance policy, you should immediately notify
your insurance company about any incorrect information in your report.
Small errors may have little or no affect on the score. If there
are significant errors, the insurance company may choose to disregard
the score and rely more on other underwriting information to make
a decision on your application.
Make sure the information in your credit report is correct by reviewing
your credit report from each credit bureau at least once a year.
Call these numbers to order a copy (a fee may be required):
Equifax: (800) 685-1111
Trans Union: (800) 888-4213
Experian (formerly TRW): (800) 422-4879
Bureau Scores
SCORING FACTS AND FALLACIES
FALLACY: With scoring,
computers are making the underwriting decisions.
FACT: Computers don't make underwriting
decisions, people do. While a computer does calculate an Insurance
Bureau Score, the score is only one of several pieces of information
that underwriters use to help make a decision on new and renewal
policies. Some insurance companies use scores to help them decide
when to ask for more information from the applicant.
FALLACY: A poor score will haunt
me forever.
FACT: Just the opposite is true.
An Insurance Bureau Score is a snapshot of your insurance risk at
a particular point in time. Your score changes as new information
is added to your credit bureau file. Over lime, your score changes
gradually as you change the way you handle your credit responsibilities.
Because recent credit information is more predictive than older
information, past credit problems will impact your score less as
time passes. Insurance companies typically request a current score
when you submit a new application so they have the most recent information
available.
FALLACY: Insurance Bureau Scores
are unfair to minorities.
FACT: Insurance Bureau Scores do
not consider ethnic group, religion, gender, marital status, nationality,
age, income or address. Only credit-related information is included,
and its use is governed by the FCRA and Equal Credit Opportunity
Act.
Insurance Bureau Scores have proven lobe an accurate and consistent
measure of insurance risk for all people who have some credit history.
In other words, at a given score both non-minority and minority
applicants present an equal level of insurance risk, or the likelihood
of future insurance claims.
FALLACY: Scoring is an invasion
of my privacy.
FACT: Insurance companies have used
consumer credit information to assist in their underwriting decisions
since the FCRA was enacted in 1970. An Insurance Bureau Score is
simply a number that provides an objective and consistent summary
of that credit information. In fact by using scores, some insurance
companies don't need to ask for as much information on their application
forms.
FALLACY: My Insurance Bureau Score
will be hurt if I contact several insurance companies who each
access my credit report.
FACT: Insurance company requests
or "inquiries' are not considered by Insurance Bureau Scores
and will not affect your score.
1999 Fair, Isaac & Company, Inc. All rights reserved. You may
freely copy and distribute, without modification.
AP-224a 10/00
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